Monday, April 6, 2009

April 6 - balanced feedback

Balanced Feedback

When providing feedback to other people it is important that it is balanced. As human beings we tend to hear and remember the negative feedback more than the positive feedback. In order to provide balanced feedback it is important to start and end with positives.


Balanced Feedback model:
· Feedback on Positive behavior
· Opportunity for improvement
· Feedback on Positive behavior

This model begins and ends on a positive note and it also provides twice as much positive feedback as opportunity for improvement. I feel that positive feedback is light as a feather and makes me feel good. Opportunities for improvement require me to do something and can be heavy like lead. They do not always feel good, so it is important to have more good things than improvements.

Blessings
Robin

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